Admin Customer Service (Frontline & Cashier)

Are you passionate about beauty, wellness, and providing exceptional customer experiences? V Glow Aesthetic Clinic is seeking a highly motivated and detail-oriented Admin Customer Service to join our frontline team in Tangerang Selatan. In this role, you will be the first point of contact for our clients, ensuring their needs are met with a smile. From handling inquiries to processing payments, your day will be dynamic and rewarding. With a growing reputation in the beauty industry, V Glow Aesthetic Clinic offers a supportive environment where your skills and dedication are valued. Join us and be part of a team that makes a difference in the lives of our clients.

As an Admin Customer Service at V Glow Aesthetic Clinic, you will play a crucial role in maintaining our clinic's reputation for excellence. You will manage client appointments, process payments, and ensure a seamless experience for every customer who walks through our doors. Our clinic uses a combination of in-house software and manual systems to streamline operations, and your attention to detail will be essential in keeping everything running smoothly.

📋 Tanggung Jawab Pekerjaan

• Manage client appointments and schedules using our in-house booking system and manual records.
• Provide exceptional customer service by greeting clients, answering inquiries, and addressing concerns.
• Process payments and manage cash transactions, ensuring accurate and timely financial records.
• Assist in maintaining a clean and organized clinic environment, including reception area and patient rooms.
• Coordinate with the medical team to ensure smooth operations and timely service delivery.
• Handle customer complaints professionally and work towards resolutions.
• Update and maintain client records and databases.
• Assist in marketing efforts by promoting our services and special offers to new and existing clients.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in customer service or a related field, preferably in a beauty or wellness setting.
• Proven ability to work well under pressure and manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Basic knowledge of Microsoft Office, particularly Excel and Word.
• Familiarity with customer relationship management (CRM) software is a plus.
• Ability to work well in a team and independently.
• Passionate about beauty, wellness, and providing exceptional customer experiences.

🛠️ Keahlian

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